If you are satisfied with the service in a restaurant, you can give the waiter a big().
A.tip
B.thank you
C.praise
D.hand
A.tip
B.thank you
C.praise
D.hand
Student A: I wonder whether you are satisfied with the new equipment.
Student B: ______. It gives me a lot of trouble.
In a good bookshop ______.
A.nobody takes any notice of you
B.the assistant greets you in a friendly way
C.you feel as if you are in a music shop
D.you find yourself satisfied with browsing
Which of the following can best express the main idea of the passage? ()
A.Never be satisfied with what you have.
B.Start a business as a customer.
C.It is profitable to find fault with what you have.
D.To start a business is to make a fortune.
Following the writer' s suggestions-, which of the following should we students d0?.
A.Set up a e-store and do business online.
B.Keep silent if you are not satisfied with what you' ve bought from your friends.
C.Return your purchases if you are not pleased with the goods from your friends.
D.Be careful when e-shopping and avoid making money from your friends on line.
Firm offer of Men's shirt
Dear Sirs,
Thank you for your letter of April 5th asking for our(1)for Men's Shirt, and now we are sending you the following offer,(2)your reply reaching us here by the end of this month.
(3): Men's Shirt
(4): S/3, M/6, L/3
Color: white, blue, green yellow
Quantity: 6000dozens
Packing: each in a plastic bag and 10 dozens in a carton
(5): at buyer's option
(6): US $200 per dozen CIFC 2% Hong Kong.
Shipment: March/April, 2008
Terms of payment: By 100%(7)irrevocable L/C(8)by draft at sight to be opened 30 days before the time of shipment.
We hope our products will be(9)to you in every way and trust you will give us the(10)to serve you soon.
Yours truly,
A budget (预算) is a spending plan. It can help you spend money wisely. It can do this by cutting out wasteful spending. Of course, preparing a budget takes planning, and following a budget takes willpower (自制力). Your budget should meet your family's needs and income.
The first step in creating a budget is to set your goals. What does your family need and want? You must know all that to work out the details of the budget. Never spend more than you can. Then decide which goals are the most important.
The next step is estimating family income. Before you can plan wisely, you need to know how much money you have to spend! Write down all the money you expect to receive (wages, saving, interest, etc.) during the planned budget period.
After you have calculated how much money will be available, it is time to estimate expenses. List all of your family expenses.
If you are not satisfied with what you got for your money, look carefully at your spending. Studying you records will show where overspending has occurred. It will also point out poor buying habits.
It is also a good idea to set aside a small amount of money for emergencies (紧急情况). Every family has small emergencies: a blown tire, a broken device, or the need for medical care.
According to the passage, what is the advantage of a budget?
A.It can help you set your goals clearly.
B.It can help you save a lot of money.
C.It can help you get rid of poor buying habits.
D.It can help you spend money wisely.
Which of the following is Not true according to the passage?
A.You can always get help from, the specialists.
B.It is common sense that is the most important when choosing a dog.
C.You should decide what kind of dog you want.
D.Size and characteristics of the dogs should be considered too.
Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain direct. In a chain store ask to see the manager.
Even the bravest person finds it difficult to stand up in a group of people to complain, so if you do not want to do it in person, write a letter. Stick to the facts and keep copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to take copies of your own letters and any you receive.
If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only when you have hardly used the goods and have acted at once. If you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper refuses to give you money, ask for advice from the Consumers’ Association.
The shopper may make a complaint because
A.the article bought is not up to standard
B.it doesn't do what is claimed for it
C.He dislikes causing a fuss
D.he was at fault in buying the article
Counter-offer
Joe, the representative of the buyer, is at Mr.Liang's office, discussing the offer with Mr.Liang.
Joe: Mr.Li, Thank you for your prompt offer.I have studied your offer carefully and consulted our home office.After investigating and comparing, we found that your price is about 5 percent higher than those offered by European Suppliers.
Liang: I hope you also should consider the quality of the goods as well.I'm sure you know very well that our product is made of pure silk.This, of course, increases the cost but promises the superior quality.
Joe: I will agree with you about the importance of quality.But 5 percent is a big difference which we can't not accept because that will leave us little benefit in the intense competition on the world market.
Hang: We can give you a 2 percent discount if your quantity can be adjusted up to 10 000 pieces.And we have confidence that even your selective customers will be satisfied with the fashionable design and superb quality of our goods.
Joe: I am afraid 2 percent is not enough for us to open a new market for your products.We believe 4 percent at least will make your product more competitive.
Liang: I'm afraid we can't give 4 percent reduction by all means.Considering you are a new customer, a 3 percent reduction is really the best we can do.
Joe: Well, Mr.Li, does this price include seaworthy packing?
Liang: The outer packing is for container transportation.That is the usual practice.
Joe: How long will this offer be valid?
Liang: Within one week.
Joe: I'll try to persuade our head office to accept the price with 3 percent discount and inform you of the answer at an early date.
Hang: We will await your good reply.
On Christmas Eve, my mother created abundant Chinese food. And then they arrived—the minister's family and all my relatives.Robert greeted hello, and I pretended he was not worthy of existence.
Dinner threw me deeper into disappointment.My relatives licked(舔)the ends of their chopsticks and reached across the table.Robert and his family waited patiently for a large plate to be passed to them.My relatives murmured with pleasure when my mother brought out the whole steamed fish.Robert made a face.Then my father reached his chopsticks just below the fish eye and picked out the soft meat. "Amy, your favorite, " he said, offering me the tender fish cheek.I wanted to disappear.
At the end of the meal, my father leaned back and burped(打嗝)loudly, thanking my mother for her fine cooking."It' s a police Chinese custom to show you are satisfied, "explained my father to our astonished guests.Robert was looking down at his plate with a reddish face.The minister managed to bring up a quiet burp.I was shocked into silence for the rest of the night.
After everyone had gone, my mother said to me, "You want to be the shame as American girls on the outside. "She handed me an early gift. It was a miniskirt. "But inside you must always be Chinese. You must be proud you are different. Your only shame is to have shame. "
It was not until years later that I was able to fully appreciate her lesson and the purpose behind her particular menu. For Christmas Eve that year, she had chosen excellent Chinese food.
When I found out the minister' s family would come for Christmas Eve dinner, I cried mainly because______.
A.I worried about our shabby Chinese Christmas
B.I worried about our Chinese relatives lacking American manners
C.I worried about meeting the minister' s family
D.I worried about being laughed at
Mr. Smith went to switzerland. He did not know French or German, and had to communicate through gestures. He attended a physical training course. The instructor made him bend his knees, swing his arms, stretch his neck and shake his head rapidly. He bad to lie on the ground and raise his right and left legs alternately. After a time his muscles grew hard and firm. He forgot the financial crisis and the importance of raising the level of production. He even began to notice individual trees and individual birds.
Finally he returned home. But unfortunately his improvement was only temporary. Soon he was a normal business man again, worried about his property, his profits, his savings, his advancement in a technological society, and things in general.
Mr. Smith went to see his doctor because he ______.
A.had little to eat
B.was seriously ill
C.had to sleep
D.didn' t feel well