题目内容
（请给出正确答案）
A.Raise questions about the employer or job.
B.Express your thanks to the interviewer(s).
C.Try to establish contact with the interviewer(s).
D.Restate your interest to the interviewer(s).
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Then you place them in order of importance.The most important should be on top of the list.Once you are clear on your standards, you may get some idea of how your future boss operates by the way the interview is conducted.For example, did it start and finish on time？ How formal or informal was the room？
When the interview gets to the "Do you have any questions？" stage, you might like to ask some questions.With well-prepared questions, you can develop a very good idea of your future boss's management style.
36、Many people leave an organization because ______.
A.the boss doesn't like the employees
B.they don't like the boss
C.the organization is not good
D.the organization is not important
37、If you place your questions in order of importance, you ______.
A.put the least important first
B.put the longest question first
C.put the most important last
D.put the most important first
38、You can judge your future boss by the following EXCEPT ______.
A.whether the interview started on time
B.whether the interview room was formal
C.whether the boss played funny jokes
D.whether the interview finished on time
39、From this passage we get to know ______.
A.the interviewee can ask any question to the interviewer
B.the interviewer asks many difficult questions to the interviewee
C.the interviewer asks questions first
D.the interviewee asks questions first
40、The best title for this passage might be ______.
A.How to Get Along with Your New Boss
B.How to Ask Your New Boss Questions
C.How to Select Your New Boss
D.How to Prepare for Interview
A budget (预算) is a spending plan. It can help you spend money wisely. It can do this by cutting out wasteful spending. Of course, preparing a budget takes planning, and following a budget takes willpower (自制力). Your budget should meet your family's needs and income.
The first step in creating a budget is to set your goals. What does your family need and want？ You must know all that to work out the details of the budget. Never spend more than you can. Then decide which goals are the most important.
The next step is estimating family income. Before you can plan wisely, you need to know how much money you have to spend! Write down all the money you expect to receive (wages, saving, interest, etc.) during the planned budget period.
After you have calculated how much money will be available, it is time to estimate expenses. List all of your family expenses.
If you are not satisfied with what you got for your money, look carefully at your spending. Studying you records will show where overspending has occurred. It will also point out poor buying habits.
It is also a good idea to set aside a small amount of money for emergencies (紧急情况). Every family has small emergencies: a blown tire, a broken device, or the need for medical care.
According to the passage, what is the advantage of a budget？
A．It can help you set your goals clearly.
B．It can help you save a lot of money.
C．It can help you get rid of poor buying habits.
D．It can help you spend money wisely.
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
（1）At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
Having been through the same experience myself several times, I have my own four main rules to follow. They have helped me ,and they can help you ,too:
Ⅰ. Show your future employers what you can do for them. What do you bring that's unique？ To paraphrase President Kennedy: Ask not what your employer can de for you, but what you can do for your employer. Don't tell the person interviewing you what's on your resume(简历) , which they have already read. Tell them instead how you are going to do this job better than anyone else would ;make them think about how good the boss who hired you will look. In other words, sell your advantages, not your features. You do that by talking about your knowledge and your skills--the experience and contacts you have developed in your field and the abilities you have developed over your career.
Ⅱ. Maintain an open attitude. Openness is the quality that is essential in virtually every, kind of social and business talk if you are to be successful. Don't be so businesslike in your behaviour. Communicate your enthusiasm for the job. This is a refreshing characteristic that employers don't always find in job interviews, and the applicant who displays it sometimes will find out later it was the one quality that made a difference.
Ⅲ. Be prepared. Go over the key points you want to make about yourself. Even write them down on a yellow pad and review them several times before the interview. And don't duck(躲避) the hard questions, put them down and then figure out how you are going to answer them. If you've changed jobs three times in the past seven years, expect to be asked why. And if you want to go that extra mile, put yourself through a dress rehearsal(彩排) by having someone play the role of your future employer and "interview" you. That's an extremely effective technique, one that will give you a much better shot at getting that job.
Ⅳ. Ask questions. Asking questions is how you learn, and in a job interview you definitely want to learn about the company just as much as the company wants to learn about you.
You'll never have a better opportunity to get a feel for your future company or boss. Besides, employers respect someone who displays the initiative (主动) to ask intelligent questions about the company. That shows you possess two of the most persuasive (有说服力的) qualities that we just talked about: you are prepared ,and you care.
Having experienced several job interviews, the author has reached the conclusion that you should ______.
A．tell your future employer your unique abilities, have an open attitude, be well prepared and ask questions
B．purposely show yourself off, have an open attitude, be prepared, ask tough questions
C．tell your future employer your unique abilities, be careful about your outer appearance, prepare and ask tough questions
D．sell your features, be prepared, have an open attitude and ask questions
as the center of a person’s emotions.That is why the word “heart” is used in so many expressions about emotional situations.
One such expression is to “lose your heart” to someone.When that happens, you have fallen in love.But if the person who “won your heart” does not love you, then you are sure to have a “broken heart”.In your pain and sadness, you may decide that the person you love is “hard-hearted”, and in fact, has a “heart of stone”.
You may decide to “pour out your heart” to a friend.Telling someone about your personal problems can often make you feel better.
If your friend does not seem to understand how painful your broken heart is, you may ask her to “have a heart”.You are asking your friend to show some sympathy(同情) for your situation.Your friend “has her heart in the right place” if she says she is sorry, and shows great concern(关心)for how you feel.
Your friend may, however, warn you "not to wear your heart on your sleeve." In other words, do not let everyone see how lovesick you are. When your heart is on your sleeve you are showing your deepest emotions.
If your friend says, "my heart bleeds for you," she means the opposite. She is a cold-hearted person who does not really care about your situation.
In the ever-popular motion picture, The Wizard of Oz, the Tin Man seeks a heart. He wanted to feel the emotion of love, and was seeking help from the powerful Wizard of Oz to find a heart.
he cowardly lion, in the same movie, did have a heart. But he lacked courage and wanted to ask the Wizard of Oz to give him some. You could say that the cowardly lion was "chicken-hearted." That is another way of describing someone who is not very brave. A chicken is not noted for its bravery. Thus, someone who is chicken-hearted does not have much courage.
When you are frightened or concerned, your "heart is in your mouth." You might say, for example, that your heart was in your mouth when you asked a bank to lend you some money to pay for a new house.
If that bank says no to you, do not "lose heart." Be "strong-hearted." Sit down with the banker and have a "heart to heart" talk. Be open and honest about your situation. The bank may have a "change of heart." It may agree to lend you the money. Then you could stop worrying and "put your heart at rest."
1.If you "lose your hear" to someone,_
A.you have fallen in love
B.you lose your hope
C.you are disappointed at him
D.you are in great pain
2.When you decide pour out your hear to a fiend,()
A.you tel him about your personal problems
B.you are hard-hearted
D.you apologize to him
C.you show sympathy for him
3.When your fiend says "my heart bleeds for you",he means()
A.he felt sorry for you
B.he is very sad
C.the opposite
D.he really cares about you
4.Who doesn't have a heart in "The Wizard of OZ"？()
A.the chicken
B.the Tin Man
C.the Wizard of OZ
D.the cowardly lion
5.When you are frightened or concerned, you might say that()
A.you wear your heart on your sleeve
B.you have a change of heart
C.your heart is in your mouth
D.you have your heart in the right place
According to the text, what do we know about Washington D.C.？
A．It"s the home to the only spy museum in the world.
B．It opened in 2002 and shows less than 200 weapons.
C．You can touch all buttonhole cameras and bugs.
D．It offers movies and activities of spy-related topics.
It is true that parents often find it difficult to win their children ' s【65】and they tend to forget how they themselves felt when young.
For example, young people like to act on the spot【66】much thinking. It is one of their ways to show that they have grown up and they can【67】any difficult situation. Older people worry more easily. Most of them plan things ahead, at【68】in the back of their minds, and do not like their plans to be upset by something unexpected.
When you want your parents to let you【69】something, you will have better success if you ask before you really start doing it.
Young people often make their parents angry at their【70】in clothes, in entertainment and in music. But they do not【71】to cause any trouble; it is just that they feel cut off from the older people' s world, into which they have not yet been【72】. That' s why young people want to make a new culture of their【73】And if their parents do not like their music【74】entertainment or clothes or their way or speech, this will make the young people extremely happy.
Sometimes you are so proud【75】yourself that you do not want your parents to say "yes" to【76】you do. All you want is to be left alone and do what you like. It is natural enough, after being a child【77】so many years, when you were completely【78】your parent' s control.
If you plan to control your life, you' d better【79】your parents over and try to get them to understand you. If your parents see that you have a high sense of【80】, they will certainly give you the right to do what you want to do.
(61)
A．our
B．his
C．their
D．her
Section B
Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice.
Researchers used to believe that a sense of real caring about others came as people grow into adulthood. But now studies are finding that children can show signs of empathy and concern from a very early age.
According to a study by psychologists E. Gil Clary, Ph.D. and Jude Miller, Ph.D., there are two kinds of parental role modelling that help teach children to be caring: kindness to others, and kindness to the child. In other words, actions speak louder than words. If you are consistently caring and compassionate, it's mom likely that your children will be too. Children watch their parents and other adults for clues on how to behave. Keep in mind that if you say one thing and do another, your children will pay a lot more attention to what you do. The old warning "Do as I say, not as I do" simply does not work particularly when it comes to teaching about being caring.
Not everyone has time to devote to volunteer work or money to donate to causes, but there are small acts of care that can be part of your family's life. These acts don't have to be grandiose. Doing a favour for a neighbour, taking a stray animal to a shelter, giving money and a kind word to a homeless person, helping out when a group of teenagers are cruelly teasing a classmate; there are all kinds of small acts of compassion that your children can watch you do, and even take part in themselves.
Try to surround your children with other people who are kind and caring, so that they have several role models. Another thing you can do is try to find organized ways for your children to get involved. Let them know about places in the community where they can volunteer, and encourage them to join. Many volunteer organizations and churches have special programmes for young people and even for children.
In this passage, the sentence "actions speak louder than words" means ______.
A．what you do is more important than what you say
B．what you say is more important than what you do
C．what you say influences your children more than what you do
D．what you do influences your children more than what you say
is not only a way of greeting; it can also show your personality. Since we all want to set a good first impression, it is important to know the right shaking hands manners.
Stand up and maintain eye contact while shaking hands. If you are seated when someone comes for a handshake, stand up and shake his or her hand. It is impolite to be still seated. Keep right distance between the two of you; not too close, but enough distance to shake your hands well. Keeping eye contact makes the other person feel welcome and comfortable.
Keep a handshake brief and firm. You let go of each other’s hand after 2-3 seconds. Make sure your handshake ends before your conversation does. One’s handshake should show a feeling of strength and warmth. The hand should be firm and not lifeless like seaweed. Then, how firm should a handshake be？ Just grasp the person’s hand completely and do not press it too hard.
21.The best title for this passage would be ().
A.Keeping Eye Contact
B.Shaking Hands Manners
C.Make Greetings
22.According to the passage, which of following statements is True()？
A.Handshake is just a gesture of greeting.
B.Handshake is just a way of greeting.
C.It is important to know the right shaking hands manners.
23.Which is the proper way to shake hands()？
A.When someone comes for a handshake, you are seated.
B.When someone comes for a handshake, you should stand up.
C.When someone comes for a handshake, you can talk with others.
24.One’s handshake should show a feeling of().
A.briefness and firmness
B.welcome and comfort
C.strength and warmth
25.How brief should a handshake be()？
A.Let go of each other’s hand after 2-3 seconds.
B.Just grasp the person’s hand completely.
C.Keep right distance between the two of you.
