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卫生服务绩效指数(service performance indices)

卫生服务绩效指数(service performance indices)

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第1题
DRGs是从能力、效率、安全三个维度进行医疗机构服务绩效、临床专科住院服务绩效等的评价,下列体现效率的是()

A.费用消耗指数

B.时间消耗指数

C.低风险组死亡率

D.高风险组死亡率

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第2题
关键绩效指标法是一个重要的绩效管理工具,根据指标性质的不同可以将关键绩效指标分为财务指标、经营指标、服务指标和管理指标。其中,“员工满意度指数”这一指标属于()。

A.财务指标

B.经营指标

C.服务指标

D.管理指标

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第3题
一家公司为客户提供专业的分析服务.分析在需要启动和终止以响应客户请求的Amazon EC2 实例上运行.解决方案架构师正在创建自动化来管理处理客户请求的EC2 实例.但是,当自动化脚本尝试同时启动多个 EC2 实例时,会经常出现RequestLimitExceeded 错误.解决方案架构师应该如何处理这个错误2022032538()

A.实施指数退避策略,以便 API 令牌桶可以重新填充

B.修改 EC2 实例启动配置以在每个实例上安装诊断工具以解决问题

C.向 AWS 支持中心请求增加 API 限制配额

D.通过 Service Quotas 控制台请求增加 EC2 API 配额

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第4题
()年,原国家卫生计生委颁布了中华人民共和国卫生行业标准WS/T4312013《护理分级》,明确了采用B.
arthel指数评定量表对日常生活活动进行评定,根据B.arthel指数总分,确定自理能力等级并提出临床护士应根据患者的护理分级和医师制订的诊疗计划,为患者提供护理服务,根据患者护理分级安排具备相应能力的护士。

A.2013

B.2014

C.2015

D.2012

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第5题
《关于皖浙区域2021年管理团队管理绩效考核方案》中一票否决高压项包含下列哪些()

A.重大消防和治安责任事故

B.违反廉洁自律行为规范,经公司调查且属实;年度管理绩效为零

C.区域内酒店在服务、消防、财产、卫生、人身安全等重大责任事故导 致公司损失(扣除保险公司赔付后)>10 万,年度管理绩效为零

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第6题
When Thomas Keller, one of America's foremost chefs, announced that on Sept. 1 he would ab
olish the practice of tipping at Per Se, his luxury restaurant in New York City, and replace it with a European--style. service charge, I knew three groups would be opposed: customers, servers and restaurant owners. These three groups are all committed to tipping—as they quickly made clear on Web sites. To oppose tipping, it seems, is to be anticapitalist, and maybe even a little French.

But Mr. Keller is right to move away from tipping—and it's worth exploring why just about everyone else in the restaurant world is wrong to stick with the practice.

Customers believe in tipping because they think it makes economic sense. "Waiters know that they won't get paid if they don't do a good job" is how most advocates of the system would put it. To be sure, this is a tempting, apparently rational statement about economic theory, but it appears to have little applicability to the real world of restaurants.

Michael Lynn, an associate professor of consumer behavior. and marketing at Cornell's School of Hotel Administration, has conducted dozens of studies of tipping and has concluded that consumers' assessments of the quality of service correlate weakly to the amount they tip.

Rather, customers are likely to tip more in response to servers touching them lightly and leaning forward next to the table to make conversation than to how often their water glass is refilled—in other words, customers tip more when they like the server, not when the service is good. Mr. Lynn's studies also indicate that male customers increase their tips for female servers while female customers increase their tips for male servers.

What's more, consumers seem to forget that the tip increases as the bill increases. Thus, the tipping system is an open invitation to what restaurant professionals call "upselling": every bottle of imported water, every espresso and every cocktail is extra money in the server's pocket. Aggressive upselling for tips is often rewarded while low-key, quality service often goes unrecognized.

In addition, the practice of tip pooling, which is the norm in fine-dining restaurants and is becoming more common in every kind of restaurant above the level of a greasy spoon, has ruined whatever effect voting with your tip might have had on an individual waiter. In an unreasonable outcome, you are punishing the good waiters in the restaurant by not tipping the bad one. Indeed, there appears to be little connection between tipping and good service.

It may be inferred that a European-style. service ______.

A.is tipping-free

B.charges little tip

C.is the author's initiative

D.is offered at Per Se

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第7题
“21世纪人人享有卫生保健”要在2010年达到的具体目标是()

A.在国家间和国家内使用卫生公平指数作为促进和检测卫生公平的基础

B.所有成员国将已经制定、实施和监测与人人享有卫生保健政策相一致的各项具体业务规范和运行机制

C.全体人民将在其整个-生获得由基本公共卫P生设施支持的综合、基本、优质卫生服务

D.建立适宜的全球和国家卫生信息、监测和警报系统

E.在世界、区域和国家各级均要实施卫生政策和体制运作机制方面的研究

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第8题
There are more than 100 million cars in the United States. A normal car gets less than 15
miles from each gallon of gas. It travels about 10,000 miles each year. In that time, it uses about 650 gallons of gas. In all, autos use up some 70 billion gallons of gas a year. That comes out to be four-and-a-half million barrels a day.

The importance of saving gas, then, cannot be stressed too much. Let's say, for instance, that the fuel used by each car could be cut back just 15 percent. This could be done by making fewer trips each day. It could be done through better driving habits. If it were done, our nation's use of fuel would fall by close to two-thirds of a million barrels per day.

We can all help save gas. One way is to ride the buses. Some of us could walk to work. We could ride mopeds(机动脚踏两用车) or bikes. Another way is to share a ride. We could join carpools (合伙使用汽车). About one-third of all cars are used for going to and from work.

Go shopping with a friend from time to time. If two people use a car instead of one, we all save. There would be fewer cars on the road. The savings on gas around the nation would come to more than one half million barrels a day.

Another way to save is by cutting our useless trips. Can you find one car trip per week that could be handled by telephone? Can you combine trips? If each car took one less 10-mile trip a week, we could save three-and-half billion gallons of gas a year. This comes to nearly 5 percent of the total passenger car demand for gas.

The way people drive decides how much fuel they save. Careful drivers may get20 percent more miles per gallon than normal drivers. They could get 50 percent more miles per gallon than wasteful drivers. Careful drivers obey the 55-mile-per-hour speed limit. They get to their desired speed quickly and keep a steady pace.

If just one gallon of gas were saved each week for each car in the country, we could all save about five-and-half billion gallons a year.

To decrease the number of useless car trips, you can use the ______.

A.bus service

B.subway service

C.telephone

D.airplane

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第9题
The National Weather Service at Ryan Airport brought out the following forecast (预报). Sa

The National Weather Service at Ryan Airport brought out the following forecast (预报). Saturday night for Satonp Rouge and vicinity (附近地区)。

It will be partly cloudy through Monday with a chance of afternoon showers. High Sunday and Monday will be in the mid 80s ,with a low Sunday night in the upper 60s. Winds ,will be southeasterly 10 to 15 miles per hour diminishing at night.

Probability of rain will be 20 percent Sunday.

On the coast, winds will be southeasterly 10 to 15 knots. Seas will run 2-4 feet and will be 3 feet higher near a few thunder-showers. High tide will be at 1 p. m. ,low tide at 12:24 a. m..

Record high for May 22 was 93 posted in 1956 and record low was 51 recorded in 1954. Normally, temperatures should be from 86 to 65 degrees.

There will be afternoon thunder-showers Tuesday and over the west part of the state Thursday. Tuesday through Thursday, lows will be in the mid to upper 70s, with highs in the mid to upper 80s.High Saturday was 86, with a low 65.

This weather forecast probably appeared in a ______.

A.Saturday morning paper

B.Sunday evening paper

C.Sunday morning paper

D.Monday moring paper

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第10题
Part BDirections: In the following article, some sentences have been removed. For Question

Part B

Directions: In the following article, some sentences have been removed. For Questions 41—45, choose the most suitable one from the list A—G to fit into each of the numbered blank. There are two extra choices, which do not fit in any of the gaps. Mark your answers on ANSWER SHEET I. (10 points)

41)____________Many of the options have already been rehearsed in the press: excluding some treatments from the NHS, charging for certain drugs and services, and developing voluntary or compulsory health insurance schemes.

42)____________We spend about 7 per cent of GDP on health, compared with 9 per cent in the Netherlands and 10 per cent in France and Germany. In terms of health outcomes versus spend, we compare pretty favourably.

I don' t see private health care providing much of the solution to current problems. 43)____________Neither is close to being implemented, but the future could see a deliberate shift of attention to voluntary health insurance and an emphasis on social insurance.

44)____________Even so, higher taxes will plainly be needed to fund health care. I think we'll eventually see larger NHS charges, more rationing of medical services and restrictions on certain procedures without proven outcomes. Stricter eligibility criteria for certain treatments are another possibility.

45)____________.None of them is going to win votes for the political party desperate enough to introduce them—but then nobody is going to vote for ill—health or an early death either.

[A] English National Health Service is a universal health keeping system. But Now, the shortage of money becomes a serious problem.

[B] All such options would mean a sharp break with tradition and political fall out that could be extremely damaging.

[C] The options provides solution to the shortage of money problem.

[D] I expect individuals to take greater responsibility for their personal health using technology that allows self diag-nosis followed by serf- treatment or home care.

[E] Looking at how far we' 11 be able to fund the Health Service in the 21st century raises any number of thorny is- sues.

[F] More likely is a shift from universal health coverage to top up schemes which give people basic health entitlements but require them to finance other treatment through private financing, or opt out schemes which use tax relief to encourage individuals to make private provision.

[G] Compared to its European Union counterparts Britain. operates a low cost health system.

41.____________

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