Shopping habits in the United States have changed greatly in the last quarter of the twent
A.As early as
B.Early
C.Early as
D.Earlier
A.As early as
B.Early
C.Early as
D.Earlier
Which of the following is not the impact that shopping malls exert on daily life in US?
A.People's shopping habits have been largely transformed.
B.Urban economy has been boosted and thus operated on large scale.
C.A new pop culture has been fostered by shopping malls.
D.Shopping malls completely replaced traditional groceries and alike.
What is the author's attitude towards the eating habits in Brazil?
A.The author doesn't think much of them.
B.The author likes those in the U. S. better.
C.The author appreciates them very much.
D.The author shows no emotions whatever.
A.needn’t
B. must
C. can’t
D. mustn’t
A.to persuade
B.persuading
C.being persuaded
D.be persuaded
A.Don't let a woman go first
B.Don't try to bargain when shopping
C.Don't jump the queue
D.Don't ask a woman's age
In the past half century Southdale and its many imitators have transformed shopping habits, urban economies and teenage speech. America now has some 1,100 enclosed shopping malls, according to the International Council of Shopping Centres. Clones have appeared from Chennai to Martinique. Yet the mall's story is far from triumphal. Invented by a European socialist who hated cars and came to deride his own creation, it has a murky future. While malls continue to multiply outside America, they are gradually dying in the country that pioneered them.
Southdale's creator arrived in America as a refugee from Nazi-occupied Vienna. Victor Gruen was a Jewish bohemian who began to design shops for fellow immigrants in New York after failing in cabaret theatre. His work was admired partly for its uncluttered, modernist look, which seemed revolutionary in 1930s America. But Gruen's secret was the way he used arcades and eye-level display cases to lure customers into stores almost against their will. As a critic complained, his shops were like mousetraps. A few years later the same would be said of his shopping malls.
By the 1940s department stores were already moving to the suburbs. Some had begun to build adjacent strips of shops, which they filled with boutiques in an attempt to re-create urban shopping districts. In 1947 a shopping centre opened in Los Angeles featuring two department stores, a cluster of small shops and a large car park. It was, in effect, an outdoor shopping mall. Fine for balmy southern California, perhaps, but not for Minnesota's harsh climate. Commissioned to build a shopping centre at Southdale in 1956, Gruen threw a roof over the structure and installed an air-conditioning system to keep the temperature at 75°F (24℃)—which a contemporary press release called "Eternal Spring". The mall was born.
Gruen got an extraordinary number of things right first time. He built a sloping road around the perimeter of the mall, so that half of the shoppers entered on the ground floor and half on the first floor-something that became a standard feature of malls. Southdale's balconies were low, so that shoppers could see the shops on the floor above or below them. The car park had animal signs to help shoppers remember the way back to their vehicles. It was as though Orville and Wilbur Wright had not just discovered powered flight but had built a plane with tray tables and a duty-free service.
According to the text, which of the following is TRUE?
A.Southdale will be closed soon.
B.Shopping malls are flourishing all over the world.
C.After long time of prosperity, shopping malls in US is gradually declining.
D.Shopping mall is an American creation.
— Oh, _______________! But can’t you go another day?
A.that’s a problem
B.that’s a loss
C.that’s a pity
D.that’s a question
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy's Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even Offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. In that way, they don't have to carry heavy bags out to the car.
In America, customer service continues long after the sale. Many products come with a money-back guarantee, ff there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.
From the passage we know in America the principle of customer service is ______.
A.to be fast and convenient
B.to make customer the center of attention
C.to be the first in the world
D.to make the customer feel at home