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[单选题]
You （) be polite to customers at all times.
A.mustn`t
B.are able to
C.could
D.Must
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题目内容
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题目内容
（请给出正确答案）
A.mustn`t
B.are able to
C.could
D.Must
如果结果不匹配，请 联系老师 获取答案
更多“You () be polite to customers …”相关的问题
)
此题为判断题(对，错)。
Business cards are less important in American culture than they are in Asian culture. But knowing the right way to handle business cards is a useful skill wherever you are.
Requesting someone's business card is a straightforward(直截了当的、坦率的)process. You need only say: "Do you have a business card？" or "May I have your business card？"
When you want to present your own card, you can say, "Here's my card. Feel free to call me if you have any other questions." Or, you might say, "Please send the information to this address. I look forward to hearing from you soon."
It's not polite to directly refuse a request from someone for your business card. Instead, you can say, "Sorry, but I'm afraid I'm all out at the moment." or "l forgot to bring them with me."
When you do receive a card, say "Thank you" and examine it briefly before putting it away.
1.In America,().
A.one does not use business cards
B.one uses business cards everywhere
C.one uses business cards but not as often as one does in Asia
D.one uses business cards much more often than one does in Asia
2.If you know how to handle business cards, you will（）.
A.be absolutely successful
B.get help from others
C.make everybody happy
D.find the knowledge helpful
3.To politely refuse a request for business cards, you may say the following except().
A.Sorry, but I can't satisfy you
B.Sorry, but I'm afraid I’m all out at the moment
C.I forgot to bring them with me
D.Sorry, but I don't have a business card
4.From the passage we can infer that().
A.business cards are the key to success
B.business cards should be beautifully designed
C.you should always carry your business cards
D.handling business cards skillfully is important
5.The word “examine” (Line 1, Para. 5) is closest in meaning to().
A.search for
B.test
C.look at
D.research
Don't believe all of the stereotypes (模式化管理) you may have heard about Americans. Even the ones that are true in general may not be true about specific individuals or a large part of the population. For example, although Americans tend to be louder than people from other cul-tures(especially at athletic events), many of the people you meet will be quiet and polite. Some people may be intolerant, but most will be pleasant and welcoming. Remember that American films and television exaggerate(夸张)in order to generate excitement, and so present a rather false picture of what life in the United States is really like. Therefore, tourists in the US are not always on their best behavior.
Americans do tend to be more informal than people from other countries. It is common for Americans to wear casual clothing to school and to greet professors by first name. However, good manners and politeness are always appreciated. If you are polite, and dress a little more formally than your American friends, it will not be poorly thought of.
However, some businesses require their employees to wear a uniform. or a suit. It would be improper to wear a T-shirt and blue jeans to a job interview. Some of the more prestigious restaurants require a coat and tie. Americans tend to dress up for cultural events(the opera, theater and ballet)and to dress down for athletic events. Formal wear is required at weddings and funerals, or any other event with religious event. If you rely on the stereotypes, you will likely put yourself into an embarrassing situation
The underlined sentence probably means_____.
A．Some of the stereotypes you may have heard about Americans are not true
B．You should not believe the stereotypes you may have heard about Americans
C．None of the stereotypes you may have heard about Americans should be believed
D．None of the stereotypes you may have heard about Americans should not be believed
Part A
Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D. (40 points)
If you intend using humor in your talk to make people smile, you must know how to identify shared experiences and problems. Your humor must be relevant to the audience and should help to show them that you are one of them or that you understand their situation and are in sympathy with their point of view. Depending on whom you are addressing, the problems will be different. If you are talking to a group of managers, you may refer to the disorganized methods of their secretaries; alternatively if you are addressing secretaries, you may want to comment on their disorganized bosses.
Here is an example, which I heard at a nurses' convention, of a story which works well because the audience all shared the same view of doctors. A man arrives in heaven and is being shown around by St. Peter. He sees wonderful accommodations, beautiful gardens, sunny weather, and so on. Everyone is very peaceful, polite and friendly until, waiting in a line for lunch, the new arrival is suddenly pushed aside by a man in a white coat, who rashes to the head of the line, grabs his food and stomps over to a table by himself. "Who is that？" the new arrival asked St. Peter. "Oh, that's God", came the reply", but sometimes he thinks he's a doctor".
If you are part of the group which you are addressing, you will be in a position to know the experiences and problems which are common to all of you and it'll be appropriate for you to make a passing remark about the inedible canteen food or the chairman's notorious bad taste in ties. With other audiences you mustn't attempt to cut in with humor as they will resent an outsider making disparaging remarks about their canteen or their chairman. You will be on safer ground if you stick to scapegoats like the Post Office or the telephone system.
If you feel awkward being humorous, you must practice so that it becomes more natural. Include a few casual and apparently off-the-cuff remarks which you can deliver in a relaxed and unforced manner. Often it's the delivery which causes the audience to smile, so speak slowly and remember that a raised eyebrow or an unbelieving look may help to show that you are making a light-hearted remark.
Look for the humor. It often comes from the unexpected. A twist on a familiar quote "If at first you don't succeed, give up" or a play on words or on a situation. Search for exaggeration and understatements. Look at your talk and pick out a few words or sentences which you can turn about and inject with humor.
To make your humor work, you should ______.
A．take advantage of different kinds of audience
B．make fun of the disorganized people
C．address different problems to different people
D．show sympathy for your listeners
It is ______ to ask such a personal question. (polite)
It is (polite) ______ to put food into your mouth with a knife in some countries.
What he expected was ______ applause for his performance, not a polite spattering noise.
A．morose
B．prodigious
C．transient
D．spontaneous
In my mind he is a ______ boy but he shouted at me ______ just now. (polite)
Peter is very smart, polite and well-behaved, ______ he is admirable.
A．in short
B．in all
C．in general
D．in brief
