题目内容
（请给出正确答案）
A．it will be there temporarily
B．it's the most important expo work
C．it's not real and will vanish in the thin air
D．it's near Geneva
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更多“One should directly come to th…”相关的问题
The author does not directly state, but implies that _____.
A．participation in interesting activities relating to a subject improves one's achievement in that area.
B．too many children are lazy and have poor work habits.
C．school principals do more than their share in interpreting the curriculum to the parents.
D．teachers should occasionally make home visits to parents.
Each management position has certain rights that the position holder (5)_____ just bemuse they hold that position. Authority (6)_____ to one's position within an organization and ignores the personal (7)_____ of the individual manager. It has nothing directly (8)_____ the individual (9)_____ flows from the position that the individual holds. When a person (10)_____ a position of authority, he or she no longer has any authority. The authority remains with the position and (11)_____ new holder. When managers delegate authority, commensurate responsibility must be given (12)_____. That is, when one is given the "right" to do something, one also (13)_____ a corresponding "obligation" to (14)_____. Allocating authority (15)_____ responsibility can create (16)_____ for a person, and no one should be (17)_____ responsible for something (18)_____ which he or she has no authority. Classical writers recognized the (19)_____ of equating authority and responsibility. In (20)_____,they stated that only authority could be delegated. They supported this contention by noting that the delegate was held responsible for the actions of the people to whom work had been delegated.
A．found
B．ordered
C．speculated
D．viewed
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to （）.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
When complaining in person, you should
A．get a receipt for what you buy
B．speak to someone in authority
C．talk directly to the assistant
D．ask to see the buyer
Creative industry, one of the keys to economic transformation, enables innovation and improves productivity across other sectors within the economy.Its production includes media, live arts, design, visual arts and scientific discovery.
Internet is the driving force behind the creative economy, in which people’s ideas, skills and creativity should count for all.People from all backgrounds should be able to come up with good ideas given the right skills and opportunities.Digital technology makes it possible to cut out the “middle men” and allow artists to deal directly with their audience.And that might be the best thing to happen to artists in hundreds of years.
In the past Shanghai took for granted its strengths in many industries.Shanghai is facing a potential creativity challenge as its old industries face new sources of competition.The promotion of creative industry could be easy for Shanghai’s efforts to recast its own image.
6.Where was the term “creative industry” originated？()
A.In U.S
B.In China
C.In the United Kingdom
D.Not mentioned
7.Which sector does creative industry not relate to ()？
A.Advertising
B.Computer programming
C.Movie making
D.Clothes making
8.What role does creative industry play in the nation’s economy？()
A.It improves productivity across other sectors within the economy
B.It improves productivity of other sectors within the creative industry
C.It enables the transformation of industry innovation
D.It helps to boom the development of visual arts
9.What have artists been trying to do in the past hundreds of years？()
A.To cut out the “middle men”
B.To deal directly with their audience
C.To come up with good ideas
D.To give the right skills and opportunities
10.Why is Shanghai facing a potential creativity challenge？()
A.Its old industries are meeting with new source of competition
B.It overlooked its strength in creative industry
C.It put too much emphasis on its old industries
D.It failed to recast its own image
Business cards are less important in American culture than they are in Asian culture. But knowing the right way to handle business cards is a useful skill wherever you are.
Requesting someone's business card is a straightforward(直截了当的、坦率的)process. You need only say: "Do you have a business card？" or "May I have your business card？"
When you want to present your own card, you can say, "Here's my card. Feel free to call me if you have any other questions." Or, you might say, "Please send the information to this address. I look forward to hearing from you soon."
It's not polite to directly refuse a request from someone for your business card. Instead, you can say, "Sorry, but I'm afraid I'm all out at the moment." or "l forgot to bring them with me."
When you do receive a card, say "Thank you" and examine it briefly before putting it away.
1.In America,().
A.one does not use business cards
B.one uses business cards everywhere
C.one uses business cards but not as often as one does in Asia
D.one uses business cards much more often than one does in Asia
2.If you know how to handle business cards, you will（）.
A.be absolutely successful
B.get help from others
C.make everybody happy
D.find the knowledge helpful
3.To politely refuse a request for business cards, you may say the following except().
A.Sorry, but I can't satisfy you
B.Sorry, but I'm afraid I’m all out at the moment
C.I forgot to bring them with me
D.Sorry, but I don't have a business card
4.From the passage we can infer that().
A.business cards are the key to success
B.business cards should be beautifully designed
C.you should always carry your business cards
D.handling business cards skillfully is important
5.The word “examine” (Line 1, Para. 5) is closest in meaning to().
A.search for
B.test
C.look at
D.research
The example of Robert Bruce shows that______.
A．failure must come before success
B．we should face failure directly and overcome difficulties
C．nature will help us if we let it
D．people who fail have plenty of company
A. inference
B. personal response
C. literal comprehension
D. detailed information
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show some written proof of the purchase to the store
