题目内容
（请给出正确答案）
She has bought some lovely______to make herself a dress.
A．stuff
B．clothing
C．material
D．pattern
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When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to （）.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show some written proof of the purchase to the store
A.has been to
B.has gone to
C.will go to
D.was going to
Almost everyone has dome kind of hobby. It may be【23】from collecting stamps to making model air planes. Some hobbies are very【24】; others don't,【25】at all. Some collections are worth a lot of money; others are valuable only【26】their owners.
I know a man who has a coin collection worth several thousand dollars. A short time ago he bought a rare fifty-cent piece【27】$ 250. He was very happy about his collection and thought the price was reason able. On the contrary, my youngest brother【28】match boxes. He has almost 600 of them. But I doubt if they are worth any money. However, for my brother they are【29】valuable. Nothing makes him【30】than to find a new match box for his collection.
(36)
A．time
B．energy
C．interests
D．fun
A．some, any
B．other, some
C．some, other
D．other, other
Often when Miss Albert sat down to her evening meal, she【27】sigh and wish the artist might share her food instead of eating his dry bread. One day the customer came in【28】usual and asked for his stale bread. As the sudden noise of the fire engine made him hurry to the door, Miss Albert【29】her opportunity. She cut each of the loaves with a knife, inserted some butter and, when the customer turned round, she was putting them【30】a paper bag.
(46)
A．whom
B．who
C．which
D．that
Almost everyone has some kind of hobby, It may be【25】from collecting stamps to making model air planes. Some hobbies are very【26】; others don't【27】at all. Some collections are worth a lot of money; others are valuable only【28】their owners.
I know a man who has a【29】collection worth several thousand dollars, A short time ago he bought a rare fifty-cent piece【30】＄ 250. He was very happy about his collection and thought the price was【31】. On the contrary, my youngest brother【32】mulch boxes. He has almost 600 of them. But I【33】if they are worth any money. However, for my brother they are【34】valuable. Nothing makes him【35】than to find a new match box for his collection.
(46)
A．work or study
B．working or studying
C．in working or studying
D．in work or study
As he got out of his car he found a young girl sitting on the road crying. He asked her what was wrong and she answered “I want to buy a red rose for my mother but I only have seventy-five cents. A rose costs two dollars.”
The man smiled and said “Come into the shop with me and I’ll buy you a rose.”
He bought the little girl her rose and ordered his own mother’s flowers. As they were leaving he wanted to drive the girl home. The girl said “Yes please! You can take me to my mother ” She brought him to a cemetery(墓地)and she placed the rose on the grave.
The man was moved. He returned to the flower shop picked up the flowers he ordered and drove two hundred miles to his mother’s house. If today is the day for your mother. Send a flower to your kind and beautiful mother.
(1)The man went to the shop to ().
A.help the girl
B.order some flowers
C.buy some food
D. buy a rose
(2)The man’s mother lived () away from him.
A.2 kilometres
B.200 kilometres
C.200 miles
D.not far
(3)The girl was crying on the road because ().
A.she was hungry
B.she couldn’t afford a rose
C.she couldn’t find her way home
D. she missed her mother
(4)After the man bought the girl a rose they went to () together.
A.the cemetery
B.the girl’s home.
C.his moth er’s house
D. his own home
(5)From the passage we can infer(推断) that ().
A.the girl loved flowers very much
B.The girl loved her mother very much
C.The shopkeeper sent the flowers to the man’s mother
D.The man didn’t love his mother
This is an incomplete list of some of the countless important roles Dagenais has had both within the University and beyond in the field of distance education in America.She is a very worthy winner of this year's Teaching Award.
26.Marie is the winner of this year's Teaching Award.
27.Marie graduated from Yale University in 1983.
28.Marie was appointed to Professor in 2006.
29.Marie was the President of American Association of Distance Education during 2009-2011.
30.Marie has made a great contribution to American distance education.
Mosquitoes have an interesting life cycle. The female mosquito bites a person or animal in order to get some blood. She needs this blood before she can lay her eggs. Second, she flies to an area of water and deposits (存放),40 her eggs in the water. In a few days the eggs open, and the baby mosquitoes, called larvae, come out. In a short time, they will be mature and fly away.
It is interesting to note that only the female will bite for blood. She has a special mouth which can go into an animal's skin or a person's skin. On the other hand, the male mosquito can only drink plant juices with his mouth.
The author suggests that all mosquitoes like ______.
A．blood
B．wet areas
C．cold weather
D．dry climates
