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下列服务项目（service items）中，属于地陪生活服务范围的是（）

A.上下站联络

B.行李票证

C.安全服务

D.生活照料

答案

BCD

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更多“下列服务项目（service items）中，属于地陪生活服…”相关的问题

第1题

Which of the following items are NOT the duties of a concierge？（)

A.doing bell service

B.offering information service

C.renting vehicles for guests

D.selling hotel products

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第2题

The American idea of customer service is to make each customer the center of attention. Pe

ople going shopping in America can expect to be treated with respect from the very beginning. When customers get to the store, they are treated as honored guests. Customers don't usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the signs that label each department make shopping a breeze (容易的事情). Customers usually don't have to ask how much items cost, since prices are clearly marked.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy's Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even Offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. In that way, they don't have to carry heavy bags out to the car.

In America, customer service continues long after the sale. Many products come with a money-back guarantee, ff there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.

From the passage we know in America the principle of customer service is ______.

A．to be fast and convenient

B．to make customer the center of attention

C．to be the first in the world

D．to make the customer feel at home

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第3题

About common test items for Ethernet service, which of the following are correct?()

A.Throughput is the maximum available transmission rate in case of no packet losses.

B.Frame loss rate is the percentage of successfully forwarded packets out of a certain traffic loaD.Causes for packet loss include network congestion, timeout, disorder and frame. error.

C.Latency is the interval from when a packet is received to when it is forwarded in case of no packet losses. Perform. latency test for several times and take their average value.

D.Back-to-back frames refer to maximum number of packets that can be processed by an IP network device, in case of no losses of packets which are received at a minimum transmission interval.

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第4题

The University Bookstore is a serf-supporting university-owned organization, which was fou

nded in 1921. It provides students, faculty, staff, and campus visitors with a variety of products and services. In order to fulfill its primary mission, the bookstore stocks new and used textbooks, general books, school supplies, rice products, educationally priced computer software, and art and engineering supplies. As a convenience, the bookstore also stocks additional items like gifts, sportswear, greeting cards, candy, and sundries(杂货). Services the bookstore provides include bookbinding, special order book service, gift wrapping, photo developing, used book buy-back and postage stamps, as well as Fax services.

The bookstore is located on the main floor of the Wyoming Union. Hours of operation during the academic year(学年) are: 9:00 a.m—5:00 p.m. Monday through Friday; 10:00 a.m—2:00 p.m. Saturday; 9:00 a.m. to 30 minutes prior to kickoff(开球) on Saturdays with home football games.

The University Bookstore

Owner of the store:【46】

Time of founding:【47】

Items provided: various products and【48】

Location of the store: on the【49】of the Wyoming Union

Working hours on weekdays:【50】

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第5题

Directions: The following is a list of terms related to the human resources management

. After reading it, you are required to find the items equivalent to (与﹍﹍等同) those given in Chinese in the table below. Then you should put the corresponding letters in the brackets on the Answer Sheet, numbered36 through.

1. A--Employee relations

B—Basic salary

C—Night shift

D—Attendance book

E—Human resources management

F—W0rk permit

G--Employment injury insurance

H--Housing fund

I—Annual salary

J—Year end bonus

K--Contract of service

L--Evaluation of employees

M—Sick leave

N—C0ffee break

O--Unemployment insurance

P--Minimum wage

Q—Quality management

Example: (L) 员工考核 - (E) 人力资源管理

①.()年薪 - ()最低工资

②.()服务合同 - ()员工关系

③.()工伤保险 - ()失业保险

④.()病假 - ()工作许可证

⑤.()住房基金 - ()基本工资

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第6题

Most cities and/or states in the U. S. collect a sales tax on almost everything you buy. Y

ou must ask when you move into a new community how much the local sales tax is, and what items are and are not taxable. Both taxable items and the amount of tax vary considerably from place, from one of two percent in some places up to eight or ten in others. The New York City sales tax, for examples, is currently 8% , so if you buy a pair of $40 shoes you will actually have to pay $43.20. This makes paying and getting correct change much more difficult (not to mention making .everything more expensive). We say in America that only two things in life are unavoidable: one is death and the other taxes.

Another thing that makes money exchanges more complicated is tipping. The Chinese people have happily put an end to tipping, but Westerners are still plagued with this indignity. Waiters and waitresses, cab drivers, hotel bellboys, barbers and hairdressers and all sorts of other people must be tipped. Their employers give them low wages because it is expected that you, the customer, will make up the difference. If you don' t, the service person can' t earn a living. Tipping also varies from place to place, generally in the area of 15% of your bill (before taxes), but again you should ask local residents whom to tip and how much.

There is another kind of tipping as well. You are generally expected to give something (either cash or a bottle of whisky) to the mailman and to your building "super" at Christmas time. You should discuss this also with neighbors and colleagues.

The main idea of this passage is ______.

A．shopping and tipping

B．sales and shopping

C．sales taxes and tipping

D．sales taxes and people

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第7题

Most cities and states in the U. S. collect a sales tax on almost everything you buy. You

must ask when you move into a new community how the local sales tax is, and what items are and are not taxable. (70) Both taxable items and the amount of tax vary considerably, from one.or two percent in some places up to eight or ten in others. The New York City sales tax, for example, is currently 8% , so if you buy a pair of $40 shoes you will actually have to pay $43.20. This makes paying and getting correct change much more difficult (not to mention making everything more expensive). We say in America that only two things in life are unavoidable; one is death and the other is taxes.

Another thing that makes money exchanges more complicated is tipping. The Chinese people have happily put an end to tipping, but Westerners are still putting up with this indignity. Waiters and waitresses, cab drivers, hotel bellboys, bakers, hairdressers and all sorts of other people must be tipped. Their employers give them low wages because it is expected that you, the customer, will make up the difference. If you don't, the service person can't earn a living. Tipping also varies from place to place, generally in the area of 15% of your bill (before taxes) , but again you should ask local residents whom to tip and how much.

There is another kind of tipping as well. You are generally expected to give something(either cash or a bottle of whisky) to the mailman at Christmas time. You should discuss this also with neighbors and colleagues.

This passage is about______.

A．shopping and tipping

B．sales and taxes

C．sales taxes and tipping

D．sales taxes and people

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第8题

The traditional distinction between products that satisfy needs and those that satisfy wan

ts is no longer adequate to describe classes of products. In today's prosperous societies the distinction has become blurred because so many wants have been turned into needs. A writer, for instance, can work with paper and pencils. These are legitimate needs for the task. But the work can be done more quickly and efficiently with a word processor. Thus a computer is soon viewed as a need rather than a want.

In the field of marketing, consumer goods are classed according to the way in which they are purchased. The two main categories are convenience goods and shopping goods. Two lesser types are specialty goods and unsought goods. It must be emphasized that all of these types are based on the way shoppers think about products, not on the nature of the products themselves. What is regarded as a convenience item in France(wine, for example) may be a specialty goods in the United States.

People do not spend a great deal of time shopping for such convenience items as groceries, newspapers, toothpaste, razor blades, aspirin, and candy. The buying of convenience goods may be done routinely, as some families buy groceries once a week. Such regularly purchased items are called staples. Sometimes convenience products are bought on impulse: someone has a sudden desire for an ice cream on a hot day. Or they may be purchased as emergency items.

Shopping goods are items for which customers search. They compare prices, quality, and styles, and may visit a number of stores be fore making a decision. Buying an automobile is often done this way.

Shopping goods fall into two classes: those that are perceived as basically the same and those that are regarded as different. Items that are looked upon as basically the same, include such things as home appliances, television sets, and automobiles. Having decided on the model desired, the customer, is primarily interested in getting the item at the most favorable price. Items regarded as inherently different include clothing, furniture, and dishes. Quality, style, and fashion will either take precedence over price, or they will not matter at all.

Specialty goods have characteristics that impel customers to make special efforts to find them. Price may be no consideration at all. Specialty goods can include almost any kind of product. Normally, specialty goods have a brand name or other distinguishing characteristics.

Unsought goods are items a consumer does not necessarily want or need or may not even know about. Promotion or advertising brings such goods to the consumer's attention. The product could be something new on the market as the Sony Walkman once was or it may be a fairly standard service, such as life insurance, for which most people will usually not bother shopping.

A word processor can be looked on as satisfying a need rather than a want if ______.

A．it is used at home to do paper work

B．it is used by a writer to type a novel

C．it becomes the only means to an end

D．a writer does not want to use it

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第9题

These days lots of young Japanese do omiai, literally, "meet and look. " Many of them do s

o willingly. In today's prosperous and increasingly conservative Japan, the traditional omiai kekkon , or arranged marriage, is thriving.

But there is a difference. In the original omiai, the young Japanese couldn't reject the partner chosen by his parents and their middlernan. After World War II, many Japanese abandoned the arranged marriage as part of their rush to adopt the more democratic ways of their American conquerors. The Western ren'ai kekkon , or love marriage, became popular; Japanese began picking their own mates by dating and falling in love.

But the Western way was often found wanting in an important respect: it didn't necessarily produce a partner of the right economic, social, and educational qualifications. "Today's young people are quite calculating," says Chieko Akiyama, a social commentator.

What seems to be happening now is a repetition of a familiar process in the country's history, the "Japanization" of an adopted foreign practice. The Western ideal of marrying for love is accommodated in a new orniai in which both parties are free to reject the match. "Omiai is evolving into a sort of stylized introduction," Mrs. Akiyama says.

Many young Japanese now date in their early twenties, but with no thought of marriage. When they reach the age—in the middle twenties for women, the late twenties for men—they increasingly turn to omiai. Some studies suggest that as many as 40% of marriages each year are omiai kekkon. It's hard to be sure, say those who study the matter, because many Japanese couples, when polled, describe their marriage as a love match even if it was arranged.

These days, doing omiai often means going to a computer matching service rather than to a nakodo. The nakodo of tradition was an old woman who knew all the kids in the neighborhood and went around trying to pair them off by speaking to their parents; a successful match would bring her a wedding invitation and a gift of money. But Japanese today find it's less awkward to reject a proposed partner if the nakodo is a computer.

Japan has about five hundred computer matching services. Some big companies, including Mitsubishi, run one for their employees. At a typical commercial service, an applicant pays $80 to $ 125 to have his or her personal data stored in the computer for two years and $ 200 or so more if a marriage results. The stored information includes some obvious items, like education and hobbies, and some not-so-obvious ones, like whether a person is the oldest child. (First sons, and to some extent first daughthers, face an obligation of caring for elderly parents. )

According to the passage, today's young Japanese prefer______.

A．a traditional arranged marriage

B．a new type of arranged marriage

C．a Western love marriage

D．a more Westernized love marriage

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第10题

下列命令能启动DNS服务的是（)。A、service named startB、／etc／init.d／named startC、service dns

下列命令能启动DNS服务的是()。

A、service named start

B、/etc/init.d/named start

C、service dns start